As all know, I offer Protection Planning, Investment Planning and Estate Planning (this one with help of my colleague) services. To provide for greater efficiency and usage of time, I'll be referring some new cases to other colleagues in the firm to look at. I am doing this because

1. In the firm, we work as a team - there is no need for oneself to handle ALL cases alone.
2. I prefer to do well and pay attention to smaller number of cases (nevermind I earn less), then to handle large number of cases with less attention spent on each case. Client's interest must come first.
3. I have identified colleagues who are highly competent and knowledgable. I trust them fully.
4. I like to spent more time in research and special projects.

 Should I refer new cases to other colleagues, I will still be main coordinator of the case so as to ensure all matters are attended to. I'll review this arrangement periodically.